Refund policy

 

At NectKart, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.

 Returns

- Products can be returned within 7 days of delivery.
- Items must be unused, in original condition, and in original packaging.
- Proof of purchase or order confirmation is required.

Non-Returnable Items
The following items cannot be returned:
- Used or damaged products caused by misuse
- Final sale / clearance items
- Personalized or custom-made products
- Hygiene-related items if opened 

 Refunds

• Once we receive and inspect your returned item, we will notify you of the approval status.
  - Approved refunds will be processed to your original payment method within 5–10 business days.
  - Shipping charges are non-refundable unless the item arrived damaged or incorrect

 Return Shipping
- Customers may be responsible for return shipping costs unless the product was defective or incorrect.

How to Request a Return
Please contact our support team with:
- Order number
- Product name
- Reason for return
- Photos (if damaged or defective)

 Contacts Us
For return or refund assistance, please contact NectKart official Mail - support@nectkart.shop